Terms of Service

These Terms of Service ("Terms") form a legally binding agreement between you and the Humind Labs AI operating entity identified in Section 2 ("Humind Labs AI," "we," "us," or "our"). By accessing or using humindlabsai.com (the "Website") or by submitting a contact form, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference.

If you do not agree, please discontinue your use of the Website. If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity.

"Humind Labs AI" is a commercial brand operated by four separate legal entities. Your contract counterparty under these Terms is determined by your country of residence at the time you submit a contact form or otherwise engage with us:

• United States — Octo Technologies (U.S. — registration in process) — 117 NE 1st Avenue, 9th Floor, Miami, FL 33132.
• Canada — Octo Technologies Inc. — 1030 W Georgia Street, Unit 1010, Vancouver, BC V6E 2Y3.
• Chile — Octo Technologies SpA — Badajoz 100, Of. 1014, Piso 10, Las Condes, Santiago 7560908.
• United Kingdom — Humanify AI Ltd. — 71–75 Shelton Street, Covent Garden, London WC2H 9JQ.
• If you reside in any other country, your contract counterparty is Octo Technologies (U.S. — registration in process) unless we agree otherwise in writing.

The Website is directed to businesses and to individuals accessing it in a professional capacity. You must be at least 18 years of age (or the age of majority in your jurisdiction) to submit our contact form or otherwise transact with us. By using the Website, you represent that you meet this requirement. If you are using the Website on behalf of an organization, you additionally represent that you are authorized to bind that organization to these Terms.

The Website provides informational content, a blog, and a contact form that you can use to inquire about the following B2B consulting services:

• AI-ready software design and development.
• MCP (Model Context Protocol) integration and agent-ready architecture.
• AI process consulting for SMBs and enterprise teams.
• Submitting a contact form is a request for a commercial quote. It is not, by itself, a binding agreement for services. Any engagement for paid services will be documented in a separate signed Statement of Work or Master Services Agreement, which will supersede these Terms for that engagement.
• The Website does not currently offer user accounts, paid subscriptions, or online payment processing. If and when such features are introduced, additional terms will apply and will be brought to your attention before you use them.

You agree to use the Website only for lawful purposes and in compliance with these Terms. You will not:

• Use the Website in any manner that could disable, overburden, damage, or impair it, or interfere with any other party's use of the Website.
• Attempt to gain unauthorized access to any part of the Website, the servers on which it is stored, or any connected database or server.
• Attack the Website via a denial-of-service attack or distributed denial-of-service attack.
• Use automated systems (bots, scrapers, spiders) to access, scan, or extract data from the Website without our prior written consent, except for well-behaved search engine crawlers consistent with our robots.txt directives.
• Reverse engineer, decompile, or attempt to derive source code from any software made available through the Website, except to the extent this restriction is prohibited by applicable law.
• Use the Website's content — including blog posts, articles, and documentation — as training data for artificial intelligence or machine learning models, or for the creation of any derivative service competitive with ours, without our prior written permission.
• Submit false, misleading, or fraudulent information through the contact form.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Engage in any conduct that is defamatory, obscene, infringing, or otherwise unlawful under the law of your jurisdiction or ours.

All content on the Website — including text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the arrangement thereof — is the property of the applicable operating entity (see Section 2), our licensors, or our content providers, and is protected by copyright, trademark, database rights, and other intellectual property laws. The "Humind Labs AI" name and logo are trademarks of Octo Technologies (U.S. — registration in process) (or the applicable local entity) and may not be used without our prior written consent.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and display the Website's content for your personal, internal, non-commercial use. All other rights are reserved.

When you submit information to us through the contact form or by email, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, store, and process that information strictly for the purposes of responding to your inquiry, preparing a proposal, providing services to you, and complying with our legal obligations. You represent that you have the right to share any information you submit and that doing so does not infringe the rights of any third party.

The Website may contain links to third-party websites, services, or resources. We do not control, endorse, or accept responsibility for the content, accuracy, or practices of any third-party site or service. Your interactions with third parties are governed solely by those parties' terms and policies.

The Website and its content are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, or statutory, to the maximum extent permitted by applicable law. We disclaim all warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment. We do not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

Information on the Website is provided for general informational purposes and does not constitute legal, financial, or professional advice. You should obtain appropriate professional advice before taking any action based on information from the Website.

The disclaimers in this Section do not apply to the extent they are prohibited by consumer-protection or similar laws in your country of residence. See the Country Addenda for jurisdiction-specific carve-outs.

To the maximum extent permitted by applicable law, in no event will any of the Humind Labs AI entities, their affiliates, directors, officers, employees, agents, suppliers, or licensors be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, use, or data, arising out of or in connection with your use of (or inability to use) the Website, even if we have been advised of the possibility of such damages.

The aggregate liability of all Humind Labs AI entities combined, for all claims arising out of or relating to these Terms or your use of the Website, is limited to the greater of (i) US$100 or (ii) the fees (if any) you have paid to us in the 12 months preceding the event giving rise to the claim. [Cap amount subject to review by counsel before go-live.]

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be limited or excluded under applicable law. Jurisdiction-specific limits and consumer-protection carve-outs are set out in the Country Addenda.

Where you access the Website in a business capacity or on behalf of a company, you agree to indemnify and hold harmless the applicable Humind Labs AI entity and its affiliates, directors, officers, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with (a) your breach of these Terms, (b) your misuse of the Website, or (c) your violation of any law or the rights of any third party. This indemnity does not apply to consumers acting outside of a business capacity in jurisdictions where such indemnities are prohibited (including Quebec, the United Kingdom, and Chile under consumer-protection law).

We may suspend or terminate your access to the Website at any time, for any reason, without notice or liability, including (without limitation) if we reasonably believe you have breached these Terms. All provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution — will survive.

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of these Terms and, where required by applicable law, provide prominent notice on the Website or contact you directly. Continued use of the Website after the effective date of the revised Terms constitutes your acceptance of the changes.

Before initiating any formal proceeding, the parties will attempt to resolve any dispute through good-faith negotiation, giving written notice of the dispute to the other party and allowing at least 30 days for resolution. Where negotiation fails, jurisdiction-specific procedures apply — see the Country Addenda. In the United States, disputes are subject to binding arbitration on a consumer-opt-out basis; in Chile, consumer disputes pass through SERNAC mediation; in the United Kingdom and Canada, consumer disputes may be brought in the competent courts.

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by the law of the jurisdiction of your contract counterparty as identified in Section 2: (a) for Octo Technologies (U.S. — registration in process), the laws of the State of Florida; (b) for Octo Technologies Inc., the laws of the Province of British Columbia and the federal laws of Canada applicable therein; (c) for Octo Technologies SpA, the laws of the Republic of Chile; (d) for Humanify AI Ltd., the laws of England and Wales. Mandatory consumer-protection laws of your country of habitual residence that cannot be derogated from by agreement remain fully applicable. Exclusive venue is set out in the Country Addenda.

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, government action, power or telecommunications failure, internet outage, or cyberattack.

These general clauses govern the overall interpretation and administration of these Terms.

• Severability — if any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
• Entire agreement — these Terms (together with the Privacy Policy and any executed Statement of Work) constitute the entire agreement between you and us regarding the Website, and supersede all prior agreements on that subject.
• No waiver — our failure to enforce any provision is not a waiver of future enforcement of that or any other provision.
• Assignment — you may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms freely to an affiliate or successor in connection with a corporate transaction.
• Relationship of the parties — nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
• Notices — notices to you may be sent to the email address you provided us; notices to us must be sent to the postal address of the applicable entity in Section 2 or to hello@humindlabsai.com with a copy to privacy@humindlabsai.com.
• Language — these Terms are concluded in English. Translations of these Terms in other languages are provided for convenience; in the event of any inconsistency, the English version prevails, except where a local consumer-protection law requires otherwise (see Country Addenda).

You agree to comply with all applicable export-control, re-export, and sanctions laws of the United States, the United Kingdom, the European Union, Canada, and Chile. You represent that you are not (a) located in any country subject to comprehensive US or UK sanctions, or (b) listed on any US, UK, EU, Canadian, or Chilean sanctions or denied-party list. You may not use the Website to receive or send information in violation of these laws.

If you have questions about these Terms or wish to send a legal notice, contact the operating entity applicable to you at the address given in Section 2, or email hello@humindlabsai.com with a copy to privacy@humindlabsai.com.